Privacy

Effective November 10, 2026.

BedBridgePro (bedbridgepro.com) is operated by TDSW, Inc., 5173 Waring Road #54, San Diego, CA 92120 (“we,” “us”). Questions: privacy@bedbridgepro.com.

What we collect

• When you use the site we automatically collect device and usage information, such as IP address, browser type, pages viewed, searches, and dates and times.
• If you choose to share your device’s location, we use it to show homes near you.
• Account information: your name, email address, phone number, and sign-in and account activity.
• Requests: your name and contact details, who the request is for, your organization, move-in timing, how rent will be paid, any insurance or program information you give, your message and your search. Please don’t include health information in messages.
• Your activity: messages with homes, visit requests, saved homes and searches, and alert settings.
• Content you submit, such as reviews, questions, answers and reports. Content you submit may be shown publicly.
• Referral professionals: name, organization, title, work contact details and service areas.
• Owners and operators: account, claim and listing information, photos, and the people you invite.
• Members (operators with a paid listing membership): signature and agreement records, and billing and payment information.
• If you contact us by phone, email or text, we keep the information you give us.
• We collect information about housing businesses, referral programs and their staff from public sources and third parties.

Cookies

We and our service providers use cookies and similar technologies to run the site, keep you signed in, remember your preferences, understand how the site is used and prevent abuse. You can set your browser to refuse cookies, but parts of the site may not work.

How we use it

We use information to operate, improve and promote BedBridgePro; to deliver requests and messages; to contact you about your requests, your account and our services; to bill Members; to prevent fraud and abuse; to enforce our terms; to comply with the law; and for any other purpose we describe when we collect it.

We may use and share aggregated or de-identified information that cannot reasonably be used to identify you for any purpose, as the law allows.

Who we share it with

• Homes you contact. We share your request, messages and contact details with the homes you choose.
• For homes that are not Members, our team may handle your request and may contact the home or share what is needed to respond to it.
• Your organization. If you’re a referral professional, approved colleagues in your organization can see the shortlists and requests shared within it.
• The public. Reviews, answers, listing content and other content submitted for public display.
• Service providers that work for us, such as hosting, email and message delivery, mapping, analytics, security and payment services.
• Affiliates. We may share information with our affiliates.
• Legal and safety. When we believe it is needed to comply with law or legal process, enforce our terms, or protect the rights, property or safety of BedBridgePro, our users or others.
• Business transfers. We may share or transfer information in connection with a merger, sale, financing, reorganization or transfer of all or part of our business.

We do not sell your personal information or share it with third parties for their own direct marketing.

We do not sell or share mobile numbers or text-message consent with third parties for their marketing. Service providers delivering our messages process this information only to provide that service.

How we handle consumer health data

How long we keep it

We keep personal information for as long as we need it for the purposes described in this policy or as the law requires.

Your choices and rights

You can ask to access, update or delete your personal information by sending a privacy request or emailing privacy@bedbridgepro.com. We may need to verify your identity. We will respond as the law that applies to you requires, and we may keep information where the law allows. Send a privacy request

• To ask us to correct or remove a listing, use the form. We decide these requests at our discretion. Correction form · Removal form
• Stop alerts. Use the unsubscribe link in any alert email, or change your settings.
• Ask us to stop contacting your program or business. Email support@bedbridgepro.com.

Do Not Track

Our site does not respond to Do Not Track signals. Third parties that provide services on our site may collect information about your activity over time and across websites.

Children

BedBridgePro is for adults. It isn’t directed to children under 13, and accounts are for people 18 and older. If we learn we’ve collected personal information from a child under 13, we will delete it as the law requires.

Security

We use reasonable measures to help protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee security.

Changes

We may change this policy at any time by posting the new version here with a new effective date.

Contact

Write to us at TDSW, Inc., 5173 Waring Road #54, San Diego, CA 92120, or email privacy@bedbridgepro.com.