Terms
Effective November 10, 2026.
These Terms of Use (“terms”) are an agreement between you and TDSW, Inc., 5173 Waring Road #54, San Diego, CA 92120 (“we,” “us”), which operates bedbridgepro.com and related services (“BedBridgePro”). By using BedBridgePro or creating an account, you agree to these terms and acknowledge our Privacy Policy.
1. What BedBridgePro is
BedBridgePro is an online marketplace and directory for independent, transitional, sober living and veterans housing. We don’t operate, own, license or inspect the homes listed, and we don’t decide who a home accepts. You use BedBridgePro by your own choice. Any arrangement you make is between you and the home; we are not a party to it and don’t guarantee any outcome. A listing doesn’t guarantee availability, payment, coverage or placement. Insurance or program coverage must be verified by the home and the payer. Listing information comes from operators and public sources. Check details directly with the home before a move-in.
We are not a real estate broker, landlord, property manager, placement agency, health care provider or treatment program, and we are not anyone’s agent. We do not recommend or endorse any home, and we do not take part in or supervise any arrangement between a user and a home.
2. Not an emergency or medical service
BedBridgePro doesn’t provide medical, mental health, treatment or legal advice. If you or someone else is in crisis, call or text 988. In an emergency, call 911.
3. Accounts
You must be 18 or older to create an account. Give accurate information, keep your sign-in codes to yourself, and use your own account. You’re responsible for what happens under your account.
4. Seekers and families
Searching and requests are free. You choose which homes receive your request. Don’t include medical or clinical records in requests, and don’t share anyone else’s personal information without their permission.
5. Referral professionals
You confirm you’re authorized by your organization to use BedBridgePro. Use case codes, never client names, and don’t enter information that identifies a client or their health condition. You’re responsible for following the privacy rules that apply to your work, including HIPAA and the federal confidentiality rules for substance use records (42 CFR Part 2), and for getting your client’s consent before sharing a request.
6. Owners and operators
You confirm you’re authorized to list and manage each home you claim. You’re responsible for your listing being accurate and current, for operating lawfully (including licensing, certification and fair housing), and for your decisions about who you accept. Publishing an owner-managed listing requires a Membership under the separate listing agreement, which controls all Membership fees and billing. Membership gives operators tools and access; it never buys referrals, occupancy or reimbursement.
Each home and operator is solely responsible for its home, its listing and everything it tells users; for holding every license, certification, permit and insurance its operation requires; for complying with fair housing, landlord-tenant, health, safety, privacy, anti-kickback and patient-brokering laws; and for its decisions about applicants and residents.
7. Unclaimed listings
Some listings are created by us from public and third-party information. They may be incomplete, out of date or wrong. If a listing is about your home, you can claim it or ask us to correct or remove it.
8. Fair housing
BedBridgePro supports equal housing opportunity. Every home must follow the federal Fair Housing Act and state and local fair housing laws. Listings may not state a preference, limitation or discrimination based on race, color, religion, sex, disability, familial status, national origin or any other characteristic protected by law. Each home is solely responsible for the legality of its listing and its admission decisions. We may edit or remove any listing.
To report a listing, use “Report this listing” on its page or email support@bedbridgepro.com. You can also contact HUD at 1-800-669-9777 or hud.gov/fairhousing, or in California the Civil Rights Department at 800-884-1684.
9. Reviews, questions and other content
You are responsible for what you post. We may review, edit, refuse or remove any content at our discretion, but we have no duty to. Owners may reply publicly.
You keep ownership of the listings, photos, reviews, questions, answers and other content you submit for display. You grant TDSW, Inc. a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, copy, modify, translate, display, distribute and promote that content in any media, on BedBridgePro and elsewhere, including after your account or Membership ends. You confirm you have the right to grant this license. We may use any feedback you give us without obligation.
10. Things you may not do
Don’t: post false, misleading or discriminatory content; impersonate anyone; post anyone’s health information, or anyone else’s personal information without permission; offer, request or accept payment or anything of value for referrals or placements; use BedBridgePro to send spam or to solicit users outside the site; copy or scrape listings or use automated tools to collect data; interfere with the site’s security or operation; or break any law.
11. Fees and payment
BedBridgePro is free for seekers, families and referral professionals. Membership fees and billing are set out in the listing agreement. Pay only using the payment details shown on your billing page. We are not responsible for payments sent to anyone else.
12. Text alerts
BedBridgePro (TDSW, Inc.) text alerts: message frequency varies. Msg & data rates may apply. Reply STOP to stop or HELP for help. Consent is optional and not a condition of purchase. Support: support@bedbridgepro.com.
13. How we contact you
By giving us your email address or phone number, you agree that we, and the homes you contact, may contact you by email, phone or text about your requests and your account, as the law allows. We send marketing texts only with any consent the law requires. You can opt out of marketing emails with the unsubscribe link and out of texts by replying STOP.
14. Listings, content and ranking
We decide what appears on BedBridgePro and in what order. We may accept, refuse, edit, label, rank, feature, hide or remove any listing, review or other content at any time, in our sole discretion, and we may change how results are ordered at any time. We have no duty to review, verify or monitor listings or content, and doing so in one case creates no duty to do so in another. Listing information, including programs, insurance, rates, rules, certifications and open beds, is reported by the homes. Labels such as “Claimed” or “Member” describe a listing’s status with us. They are not an inspection, endorsement, license check or guarantee.
15. Suspension and termination
You may stop using BedBridgePro at any time. We may suspend or end your access, or remove or edit any listing or content, at any time, for any reason or no reason, with or without notice.
16. Disclaimers
BEDBRIDGEPRO IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT INSPECT, LICENSE, ENDORSE OR GUARANTEE ANY HOME, OPERATOR, LISTING, REVIEW OR USER. WE DO NOT WARRANT THAT ANY INFORMATION ON BEDBRIDGEPRO IS ACCURATE, COMPLETE OR CURRENT, OR THAT BEDBRIDGEPRO WILL BE AVAILABLE, SECURE OR ERROR-FREE. YOU USE BEDBRIDGEPRO, AND CONTACT, VISIT OR MOVE INTO ANY HOME, AT YOUR OWN RISK.
17. Limit of liability and release
TO THE FULLEST EXTENT THE LAW ALLOWS, TDSW, INC. AND ITS OWNERS, OFFICERS, EMPLOYEES AND AGENTS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, FOR LOST PROFITS, REVENUE OR DATA, OR FOR ANY INJURY, LOSS OR DAMAGE ARISING FROM THE ACTS OR OMISSIONS OF ANY HOME, OPERATOR OR OTHER USER. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO BEDBRIDGEPRO IS LIMITED TO THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. Nothing in these terms limits liability for our fraud, willful misconduct, gross negligence or violation of law, or any other liability the law does not allow us to limit. Some states do not allow some of these limits, so they may not apply to you.
Your dealings with homes and other users are between you and them. You release TDSW, Inc. from claims arising solely from the acts or omissions of a home, operator or other user. For claims covered by this release, you waive California Civil Code section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” You also waive any similar law, to the extent the law allows.
18. Indemnity
You will defend, indemnify and hold harmless TDSW, Inc. and its owners, officers, employees and agents from any third-party claim, and the loss or expense it causes, including reasonable attorneys’ fees, arising from your content, your listing or home, your misuse of BedBridgePro, or your violation of these terms or any law, except to the extent caused by our fraud, willful misconduct or gross negligence.
19. Copyright complaints
Send notices of claimed copyright infringement to privacy@bedbridgepro.com or by mail to TDSW, Inc., 5173 Waring Road #54, San Diego, CA 92120. We may remove the content, and we terminate the accounts of repeat infringers in appropriate circumstances.
20. Disputes: arbitration and class action waiver
Please read this section. It affects your rights. Before starting a claim, the party making it must send the other a written description of it (to us at TDSW, Inc., 5173 Waring Road #54, San Diego, CA 92120, or support@bedbridgepro.com; to you at your account email address) and allow 60 days to resolve it. Limitation periods are paused during those 60 days, and either of us may seek urgent provisional relief in court as the law allows. Any dispute between you and TDSW, Inc. relating to BedBridgePro that is not resolved will be decided by binding individual arbitration administered by the American Arbitration Association under its rules (its Consumer Arbitration Rules for consumer disputes, with fees allocated under those rules), and not in court, except that either of us may bring an individual claim in small claims court. The Federal Arbitration Act governs this section. FOR DISPUTES SUBJECT TO ARBITRATION, YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO TAKE PART IN A CLASS, COLLECTIVE OR REPRESENTATIVE ACTION, TO THE EXTENT THE LAW ALLOWS. Nothing in this section waives the right to seek public injunctive relief, which may be sought in a court with jurisdiction. You may opt out of this section within 30 days of first accepting these terms by emailing support@bedbridgepro.com. These terms are governed by California law. Any claim that proceeds in court must be brought in the state or federal courts in San Diego County, California.
21. Changes
We may change, suspend or discontinue any part of BedBridgePro, and our prices, at any time. We may change these terms. We will post the new version here with a new effective date. Material changes apply to existing account holders after we notify them by email or ask them to accept the new terms when they sign in. Changes apply going forward. If you don’t agree, stop using BedBridgePro.
22. General terms
We may assign these terms, and any agreement with you, to any affiliate or successor. You may not assign them without our written consent. If any part is found unenforceable, the rest stays in effect. These terms, the Privacy Policy and, for Members, the listing agreement are the entire agreement between you and us about BedBridgePro and replace any other statement, including anything on our website or in our emails. Our failure to enforce a term is not a waiver. Terms that by their nature should survive the end of your account do.
23. Contact
Write to us at TDSW, Inc., 5173 Waring Road #54, San Diego, CA 92120, or email support@bedbridgepro.com.